Rothenberg Wealth Management is a member of the Canadian Investment Regulatory Organization (CIRO) and covered under the regulators insurer known as the Canadian Investor protection Fund (CIPF). Each client’s general account is covered up to $ 1 million. The firm we use for our back office administration, National Bank Independent Network (NBIN), is also covered by the same issuer.
The insurance covers our clients in the event of insolvency. It does not protect investors from market fluctuations on individual securities. For more specific details on this coverage, please visit CIPF or request a brochure from one of our offices. Rothenberg Wealth Management is audited regularly by CIRO as well as RSM Richter Chamberland.
Business Continuity Plan
Rothenberg Wealth Management (RWM) recognizes that our clients rely on our systems and services and we protect the investments entrusted to us in several ways.
RWM has developed a Business Continuity Plan (BCP) that will allow key operations to be re-established should a significant business disruption occur at our offices.
The Business Continuity Plan (BCP) is based on a worst-case scenario, thus eliminating the postulation of lesser case disruptions. Key business dependent technology components have been co-located into a “hardened” back-up site. Essential business staff would relocate to the alternate back-up site.
In the event of an outage, clients should experience minimal downtime in their ability to contact RWM. There are pre-established, tested processes for re-routing of our critical telephone numbers. The Recovery Time Objective (RTO) is currently targeted at 48 hours or less for critical systems such as buying, selling, redeeming securities, including delivery of assets.
Rothenberg Wealth Management’s Business Continuity Planning process is fully tested annually.
